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Kroger feedback is a well-known survey platform among the customers who shop at Kroger retail stores. The online survey platform of Kroger is known to be Kroger Stores Feedback can be found at

Customers of Kroger can participate in the survey program using the Survey ENTRY ID, shopping date, and time to enter the survey and answer all the questions which help Kroger to understand better about customer experience.

Customer Feedback Portal helps the company to improve its service quality, employee work quality, product quality, store improvements, and many more.

All these questions will be completely based on the Kroger store’s experience and receive feedback opinions from the customer regarding their shopping experience.

The procedure to participate in the Kroger feedback survey is simple and once customers complete that, then they are eligible to win the rewards. Most of these questions are related to product freshness, food quality, staff behavior, and more.

All these collected details will be used by the company to improve their service quality and store standards. The identity of the customer who is participating in the survey program will be hidden and stays anonymous.

Kroger Feedback for Customers

kroger inc

Before participating in the Kroger survey program.

Here in this article, You will find the sweepstakes rules, rewards, and a complete step-by-step guide on how to take the Kroger customer feedback.

If there is any problem with the Kroger customer satisfaction survey, do share it with us in the comment section or contact Kroger support customer care.

What are the Survey Reward in

If you do shopping regularly at any of the nearest Kroger grocery stores, you get a chance to save more or win Kroger fuel points when you participate in the Kroger feedback survey program using the purchase receipt.

When customers take part in the Kroger customer satisfaction survey program and complete the survey, they are eligible to win a $5000 grand cash reward as a grocery card or 100’s of $100 gift cards or 50 Bonus Fuel points.

Along with the above survey rewards, customers are eligible to enter the Kroger Sweepstake program & Win cash rewards, gift cards worth $100.
krogerfeedback rewards

What are the Rules of Kroger Survey Feedback for Customer

Before entering the Kroger feedback survey, it is essential to know the most common rules to be followed while taking the survey.

The listed requirements that customers should be aware of:

  • NO Purchase or Payment is needed to ENTER or WIN: Customers can participate in monthly sweepstakes without making any purchase or any payment. Making payment will not help them to win any rewards.
  • A legal resident of the United States (50 States): The customer must be a resident from one of the 50 states in the United States excluding Florida, Rhode Island, and New York, and the District of Columbia.
  • Must be 18 years in age or older: Participant’s age must be more than 18 years at the time of entry.
  • Employees of Kroger and the Family members or members of the same household are not eligible to participate.
  • A Valid Purchase receipt that is not older than 7 days: Kroger customers are only eligible to enter the survey.

Requirements for the Survey:

  • Make sure you have a steady internet connection so that you could participate in the survey program without any inconvenience.
  • Official website of the Survey at or
  • Since all the survey questions are available in two languages (English language or Spanish) only. So the participants must have good knowledge about the language.
  • We recommend you spend valuable time answering all the Kroger customer satisfaction survey questions patiently and honestly.
  • Usually, it will take 15-20 minutes of the time to give Kroger Customer feedback about the shopping experience at Kroger

How to participate in Kroger Customer Feedback

kroger feedback survey

Once the Customers are familiar with the rules and regulation instructions to enter the krogerfeedback sweepstakes program.

Follow the below step-by-step guide to entering the Kroger feedback survey using a valid entry id from the purchase receipt.

  • Visit any of Kroger’s retail stores and buy any products from the store.
    Customers will get a receipt with complete instructions about the survey.
  • To enter the Kroger Customer Feedback Survey, kindly visit the official websites ie.,
  • Now Customers need to enter all the necessary details from the receipt such as ENTRY ID, Date & Time of the purchase.
  • Once the details are validated, now they will get all the survey questions and have to answer them honestly.
  • These questions are generally related to the shopping experience of the last purchase at the Kroger store.
  • After they submit their feedback opinions, submit the contact information to complete the Kroger survey.
  • Make sure to submit the frequently used email address to receive further instructions in case if won any voucher.

Kroger Feedback Survey Questions

Below are some of the questions which customers might see when they participate in the survey. Once they know about these questions, it will be very helpful for anyone to answer quickly and easily.

Before answering, set the preferred language from the drop-down option: Select between English and Spanish.

These questions are mainly focused on the customer experience level of their service. Get to know more details about the below questions.

  • The first question will be based on the location ie., the store location. Whether the customers had visited this store or not. If yes, then answer the additional questions about the store cleanliness, store banner, and more which they might have encountered during the last visit.
  • Next question is, Rate the overall shopping experience. How was the product quality, price comparisons, offers, and more?

    Kindly submit the rating based on the question.
  • How was the employee’s response to the query?

    Answer honestly and share the opinion about the employee’s behavior.
  • Based on the purchase, rate the freshness of the product, production, and staff response to the queries.
  • How satisfied are you with the products in the dairy, deli, and bakery department?.

    Rate the feedback based on the freshness of the product & the response of the department staff.
  • How well are you satisfied with the store’s cleanliness and surroundings.
  • Tell your opinion on whether you will choose Kroger’s store for your next purchase.
  • Once they answer all these questions with the valuable feedback opinions.
  • Share the email address to receive notification regarding any gift coupons.

Kroger Customer Service

If there are any problems while participating in the Kroger customer survey program, feel free to contact Kroger customer service.

The support feature includes a live chat option and a direct call. Visit the official websites of Kroger customer care to get further assistance.

  • Customer care toll-free telephone number: 1-800-576-4377

    • Weekdays from (Mon to Fri): 8 AM – 12 AM (EST)
    • Weekends from (Sat & Sun): 8 AM – 9:30 PM (EST)
  • Customer Comments:
  • Kroger Mailing Address for Specific Department

    The Kroger Co.
    Customer Relations

    1014 Vine Street
    Cincinnati, Ohio 45202-1100
  • Social Media Handle:

    Twitter –
    LinkedIn –

We hope this article should have helped and cleared the doubts with the Krogerfeedback.

If you need any help, feel free to comment below.

Also, you can submit the feedback on the comment section.

8 thoughts on “Kroger Customer Survey @”

  1. Just heard of your no change policy. You know, the one where you don’t accept correct change because you don’t have enough change. Evidently, your management is very stupid, or your customers are. I will no longer support either our Dillon’s stores or our local Kwik Shops until you chance this absolutely moronic practice. And you must realize if I am writing you about this there are a hundred people that feel this way that merely walk away, and won’t tell you why

  2. I contacted the California Goldminer bread company about not being able to buy the Goldminer Sourdough Onion bread at your Ralph’s store on Victory in Burbank. I was dismayed to hear that the Ralph’s division has decided not to carry that variety in Southern California any more. Our family loves that bread and cannot understand why the decision was made to stop carrying it. The Ralph’s store on Victory was the only Ralph’s that carried that variety – I tried several different Ralph’s in my area and none carried it. Maybe if they had, you would have seen what a good seller it was. Since only one store carried it, it was a poor representation of customers buying it. Please reconsider this decision.

  3. Went to the Kroger in Hollins, Va. this evening around 7:40 PM. I purchased 22 items. As i was putting them away i noticed the checker had charged me for two extra 8PK of Cokes and a extra box of donuts, which were, buy one-get one free. I don’t know if she was having a bad or what. She was one of the most unfriendly clerks i have seen at this store.

  4. So let’s start this survey and win a $100 gift card. If you are a lucky winner, Then you will receive a mail-in 24 hours from the Newfoundland Labrador Liquor Customer Feedback Survey.

  5. I like this store, employees are so nice to help out in any way. All of my shopping is pretty much done q2wks due to this virus and they have had everything in stock I needed.


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